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MCm² - Multi-Channel Maturity Model Online Survey

Before you start our online survey, please can you answer some simple questions about you and the organisation that you work for:

Role
Seniority
Company Size (sales in £m)
Select your Sales Channels (tick all that apply)
- Catalogue
- Stores
- Telephone Call Centre
- Website
- Web Affiliates / Partners
- Wholesale
Which of the following best describes the sectors in which your organisation competes? (tick all that apply)
- Books and Stationary
- Consumer Electronics
- Convenience Store
- Department Store
- Discount Stores
- DIY / Home Improvement
- Fashion
- Furniture
- General merchandise
- Grocery
- Health and Beauty
- Hobbies and Games
- Hospitality
- Leisure / Entertainment
- Other
- Retail banking
- Travel

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